April 9, 2020 at 10:05 pm #459201New Masters AcademyKeymasterNo badges. No points.
We understand that some users are experiencing trouble posting their images to the forums. This is most likely due to our aggressive spam protection. We’ve made some adjustments that will hopefully help the issue.
Until then, if you make a reply and it does not immediately show up, please wait for a few hours. It may just need to be manually approved before being posted.April 21, 2020 at 7:01 pm #484713
Hi, I just posted an image for the 100 day challenge and the resolution is terrible. I tried editing the post and reposting it but it keeps posting as a very blurry image. It looks awful on the post, but if I click on the image it opens in another tab and looks fine. I’d appreciate your help on this.
I’m going to try to attach it to this post.
Here it is.
April 21, 2020 at 11:04 pm #484912
- This reply was modified 3 years, 10 months ago by Joshua Jacobo.
Paul, we just upgraded our image uploader and it automatically generates compressed thumbnails which are compressed too aggressively. We will tweak the settings tomorrow. Your full resolution photo does exist you just need to click the image!April 22, 2020 at 2:18 am #485064André Girão TaufferParticipant
Hey all. I wish I had read this earlier. I made several posts of the same images to my topic and now it’s overcrowded with the same day and I can’t seem to find a delete option for the exceeding posts. Could I get any help? The topic is André’s 100 day challenge. Thanks in advance!April 22, 2020 at 10:39 am #485695
Andre, I can clear those out for you.April 22, 2020 at 12:41 pm #485888André Girão TaufferParticipant
Thanks Joshua! Looks way better nowApril 23, 2020 at 4:22 pm #488240Dana SmithParticipantNo badges. No points.
I’m no longer receiving emails when someone replies to my post. I sent this to Support a day or two ago too, but didn’t receive a reply.April 25, 2020 at 9:14 pm #491894
I posted two images today. One in the morning and another at 11pm. They both look horrible. Blurry. Please let me know if and when the blurry posts are fixed. Until then I think I’ll quit posting. I’m trying really hard to do good work. To see it displayed like this is too frustrating.April 25, 2020 at 10:17 pm #491956
We are looking into that issue.
Are you setting a width and height when you upload your images? When I removed those from your posts the thumbnails look sharp.April 26, 2020 at 6:10 am #492396
Hi Joshua. Thanks for your help. As I mentioned on my page, the option to set width and height is no longer there. I did sometimes drag the resizing handles to make it a bit smaller after selecting the image but before clicking on “submit.” I also sometimes click on the “center” icon. Would those things cause the blurring? I’ll stop doing those things in the future.April 26, 2020 at 9:35 am #492602
Paul, maybe. When I look at the html on your post there is a width and height dimensions which I don’t see on others. We are trying to have our developers do a huge list of improvements to the community forums while they are growing quickly so things might be buggy here and there but I can help in the mean time. I’ll remove those concerned posts from your thread and if you have more trouble let me know!April 26, 2020 at 3:20 pm #492944
What’s the best way to let you know? Should I post here, on your challenge page, or on mine?April 26, 2020 at 4:54 pm #493012
This is a good place so it doesn’t distract from your art posts. For now I’ve asked the developers to disable the compression until we can get it working better.May 8, 2020 at 8:32 am #516410JeanetteMinnichParticipant
For some reason, some of my photos post horizontally instead of vertically, and I can’t find the editing tool to change the orientation. Am I missing it? (Wouldn’t be the first time).May 27, 2020 at 3:23 am #553523NatachaParticipantNo badges. No points.
I posted a comment on my thread with two images but it didn’t post. I tried two times but nothing. Then I type a comment only with text with no pictures ; it was sent. But then, I posted another comment and I edited this one to put the pictures in but when I submitted that comment ; it didn’t show and the last comment (with only text) disappeared too.
I made sure the size of the pictures were under 5MB. Also I don’t understand because in the forum you can see in the “recently upload pictures” my pictures and it’s also written that I’m the last person who commented on my thread whereas it’s not since my comments are not showing.
Thank you very much if you can help me with this problem
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