Frequently Asked Questions

Q. What is New Masters Academy?

A. New Masters Academy is a learning website for artists. Like Netflix, you sign up for an affordable recurring subscription and you get access all of our video courses and reference materials.

Q. What do I get with my Library subscription?

A. You get unlimited access to our entire library of video content, including all past video content and all content to be released. There aren’t “levels” of video lesson subscriptions, and videos don’t cycle out of availability. You watch whatever you want, whenever you want, on your phone, tablet, or computer. You also get access to the community forums where you can share your artwork and get feedback from other users.

Q. What do I get with my Library+ subscription?

A. You get access to everything in the Standard subscription, plus access to thousands of reference images of life models available for you to draw or sculpt from. You can even download high resolution versions of these images so you can use them as reference when you are not online. You also get unlimited access to our library of 3D models available right in your desktop browser. This includes our multi-layer anatomical anatomical models, our accurate reproductions of master works, and our scans of life models. You also have access to all Live Class DVR recordings, which become available after a Live Class goes live.

Q. What do I get with my Live subscription?

A. Your Live subscriptions grants you everything in Library and Library+, with these additions: 1) you have access to all Live Classes, and can attend them live and participate by submitting your homework. 2) You get access to two (2) group coaching sessions per week. These sessions are ran as a video call.

Q. Which courses are included with my subscription?

A. Your subscription includes all courses (more than 2,500 hours of content!). You can watch them at any time and change between them as often as you want.

Q. What is the reference library?

A. The New Masters Academy reference library provides you with more than 35,000 high-quality images for you to practice with, as wel as many 3D models for you to study from in our 3D viewer. Access to the reference library is only included with Premium Subscriptions.

Q. Is New Masters Academy accredited?

A. This is a learning resource that provides foundational art training that rivals that of traditional art schools. Your subscription does not provide a degree or college credit at this time.

Q. Do I get feedback or critiques?

A. Feedback and critiques are available through our community forums as well as with a Live Plan and through our optional coaching program.

Q. Are the video courses downloadable?

A. Our videos are currently streaming-only but we are developing an app with this feature.

Q. What do I need to get started?

A. For the best experience we recommend an internet-enabled device such as a laptop, smartphone, or tablet with the latest OS and browser. To access our 3D Content Library you must have a desktop computer with a broadband internet connection and a minimum of 6 GB of memory. You must also have a graphics card capability of rendering intensive 3D applications.

Q. Is New Masters Academy beginner friendly?

A. Yes! We offer on-demand video courses for artists of all levels. Whether you have never sharpened a pencil or you are a working professional artist, has appropriate art lessons for you.

Q. Can I really learn art on the computer?

A. Yes, you can. Studies have shown that online education can provide a superior learning experience as opposed to on-site classes. There are a variety of advantages to learning with New Masters Academy.

  • Practice and learn on your own schedule
  • Pause, rewind, and watch lessons multiple times
  • Learn wherever you are from the subway to the gym and in your home
  • Get personalized feedback from instructors and peers
  • Learn from the top instructors (most of whom do not teach in person)
  • Get more actual lecture hours than any university or art school program
  • Learn techniques not fit for short classroom sessions such as glazing
  • Get access to thousands of images of models as well as 3D scans right in your browser (These “models” don’t charge by the hour and they don’t take breaks)
  • With subscriptions starting at $39 per month, there’s no reason you need to choose one over another. Continue with whatever in-person classes or art sessions you’re already attending on top of your New Masters Academy subscription.

Q. Can I upgrade or downgrade my subscription any time?

A. Yes you can! At any time you can switch your subscription to better meet your educational needs.

Q. What is your refund policy?

A. New Masters Academy does not offer refunds on membership subscriptions except in certain situations and jurisdictions.

Q. Do you have a Terms and Conditions and a Privacy Policy?

A. Yes. You can find our Terms and Conditions here and our Privacy policy here.